1. The flat-rate shipping fee within Germany is €4.99 with a purchase value of €100 or more, shipping is free.
Shipping costs abroad vary depending on the recipient country and the weight of the goods. The exact shipping costs will be displayed during the check-out process.
2. All products in the velora-toys.de online shop are shipped from Germany. The usual delivery time is about 1-3 days after placing the order.
3. When the goods are shipped, an email will be sent to the customer. For international deliveries, tracking information of the shipment is available from the domestic shipping route.
4. If the ordered products are already being shipped, you cannot cancel your order.
5. There may be a slight delay in shipping and a slight delay in delivery depending on the product characteristics.